Cane Repair
We strive to make your campus housing experience the best it can be. This is a page of information that will help you get the specific assistance you need in resolving any issue you may have with your room, apartment or building. Please select a topic below:
IT/Internet Issues
IT is responsible for the connectivity of your devices while on campus. If you have issues regarding TU email, Internet, setting up gaming or smart TV/streaming devices, etc, please visit the University IT page for more information, including how to submit tickets.
Facilities Management/Heating Air Conditioning Issues
Facilities management is responsible for the overall condition of your room. If you have issues related to pests, HVAC system, plumbing, electrical, etc. issues, please visit the University’s Facilities Management work order system to submit issues.
We take your comfort very seriously, and if you are experiencing these issues when the weather is over 90 degrees, or below 40 degree, we consider these situations urgent. In these cases, we ask you to call the Facilities Management directly at 918-631-2245 during business hours, or Call Campus Security at 918-631-5555 after hours and on the weekends. They will respond as quickly as possible.
During the winter months, we require students living in Apartments to keep the heat on at all time. You can lower your thermostat to 60 degrees to save money, but windows and doors must be closed.
Submit a Heating/Air Conditioning Issue Here (Must be a resident and logged in to access this form)
Facilities Management - Water Leak/Plumbing Issue
Water is the single most destructive force in our buildings. Thank you for coming here to report an issue, as we will respond to the issue very quickly. Please report any active leak by calling the Facilities Management at 918-631-2245, or contact Campus Security at 918-631-5555 after hours and on the weekends.
If you have a running/dripping faucet or toilet or backed up drain that is not causing any damage at this time, please submit a work order to the University’s Facilities Management.
Please visit this link for very important water usage information.
Facilities Management - Reporting issues with Common Area in Building
Submit a work order to Facilities Management.